Coronavirus Guidance

If you have any queries regarding Coronavirus please click here to view the latest government guidance. Click here to view our COVID-19 privacy notice on how we process your personal data.

 

COVID-19 Vaccine Update

If you have received a letter from the national booking system about a vaccination, please click here if you require further information. Please click here for vaccination information for over 70's. You can view our FAQs here. New guidance has been issued for the use of the Oxford AstraZeneca Covid-19 vaccine, please click here to find out more information.

 

We're currently offering vaccinations to those at greatest risk of COVID-19 first (care home residents and workers, frontline health and social care staff and people aged 80 and over), in line with the recommendations from the Joint Committee for Vaccinations & Immunisations (JCVI).

 

As we're focusing on vaccinating people as quickly as possible, we're not yet able to confirm where patients are on the list, or when they're likely to be contacted. When it's your turn, you will be invited to make an appointment. Please do not contact the practice beforehand. 

 

Please don't be worried if you or a family member is over 80 but hasn't heard anything so far. You might know others over 80 who have been invited for their vaccination already, but that does not mean that you or your relative are a lower priority. This is only the start of the vaccination programme and it will take some time to work through everyone. 

COVID-19 Vaccination Certification Queries

 

We are unable to issue this certificate at the practice.

 

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

 

Proof of your vaccination status will be available on the NHSapp, which is also valuable for accessing your health records and ordering repeat prescriptions.

 

The NHSapp can be downloaded from https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android.

 

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.

Please visit NHS.uk for the latest guidance on COVID-19, including symptom checker, self-care and social distancing. Refer to NHS 111 Online to check if you have coronavirus symptoms. If you have severe COVID-19 symptoms and need further advice call NHS 111 — not the surgery. 

 

Street Lane Practice approach

 

As a GP Practice we are now undertaking a range of work to support the government response to the coronavirus outbreak. Please click here to view more information on how we will process your personal data in the course of this work. You can also click here to view our full COVID-19 privacy notice.

At this time please do not attend the practice, unless you are advised to do so by a member of the Practice team. If you are asked to attend the practice, you will be kept separate from other patients and the Dr will be wearing full PPE. Please note all patients who are required to attend the practice will be asked to wear a face covering. 

Based on Government guidance, our approach at Street Lane Practice approach is: 

 

In general we will try to switch all possible appointments to telephone triage or video consultation. This may involve prescribing antibiotics by phone for coughs and sore throats which, in the name of good antibiotic stewardship, we wouldn't usually consider. This would be intended as a measure to keep potentially infective patients away from those patients who need to attend the surgery for other problems.

 

If a patient needs to attend the surgery for face to face review he/she will be screened for flu-like symptoms. If these symptoms are present you will be seen by a GP in protective gear in a designated consultation room. If these symptoms are not present you will be seen at the surgery in the usual way.

Complaints/Compliments

Any complaints or compliments can be sent in by contacting the Practice Manager either verbally, by email or by letter. Please click here to view our complaints procedure. Our Caldicott guardian is Dr Sunderland. 

Health Information Links

Click here for a list of websites we feel patients might find useful. 

Patient Forum

At Street Lane Practice we have established a Patient Representative Group, which enables our patients to become more involved with the service we provide. Meetings are held at intervals throughout the year to gauge feedback and opinions on various aspects of our service. If you would like to be included in our Patient Representative Group please contact the practice manager- Helen Dickinson.

Register as a patient: the catchment area

The practice is happy to register new patients living within our catchment area (see below). If you are already a patient and are moving locally please contact reception for advice. You may still be eligible to stay with the practice.

 

​Registration usually takes up to 48 hours to be put on the system. After this you will be able to book appointments. Each family member will need to register individually. If you need any assistance please ring reception.

practice-area-map.jpg

The practice boundary is:
North - Wigton Lane
East - Roundhay Park Road, Princes Avenue, Roundhay Road
West - Harrogate Road, Moortown, King Lane onto Gledhow Valley Road
South - Gledhow and Roundhay meet

Map of practice catchment area for new patients registering.